Melissa became the director of the Center for Teaching and Learning in 2010. She has implemented a variety of faculty development programs, including a pedagogy-focused presentation series (First Thursdays), a short-term model of learning circles, new faculty orientation, and individual consultation activities (e.g., small group analysis, formative peer review, and SRI examination). Melissa is also a professor of psychology, teaching classes in the psychology of women and internship/helping skills, and is the recipient of the Distinguished Teaching Award in Social Sciences (2001) and the UNC Board of Governors Award for Excellent in Teaching (2007).
Melissa’s recent scholarship includes authorship of a three-part guide on interpersonal helping skills instruction, funded by a grant from the American Psychological Associations’s Office of Teaching Resources; an investigation of motivation for improving writing among college students; the development of several workshops on addressing challenging student behavior; and a study of the impact of learning circle participation on faculty members' sense of community. She served as a faculty member for the biennial Institute for New Faculty Developers, sponsored by the Professional and Organizational (POD) Network in Higher Education, in 2015 and 2017.